Sentiment (Insights)

Open sentiment insights

1. Click Visibility.
2. Click Insights.

Sentiment shows the tone AI engines use when describing your brand.

Review tone

You can review:

• Overall tone.
• Tone by engine.
• Tone over time.
• Tone by brand, comparing your brand with competitors.

Review negative tone patterns

1. Click Actions.
2. Click Sentiment.

These action items identify recurring negative tone patterns. Each item has a Problem and a Solution.

Sentiment items need human judgment. They are never auto-drafted.